PTCL On Saturday introduced Its Official Occurrence on Whatsapp to Better Attach with Customers.

On Saturday Established Its Official Occurrence On Whatsapp To Improved Link With Consumers and deliver them with an appropriate and customer friendly communiqué platform.         





PRO Saleem Khan subjected press release concerning, To start using PTCL WhatsApp, consumers have to first save the PTCL WhatsApp number in their contacts i.e. which is 033 1218 1218 and then send a message on this number to get the prerequisite service.

PTCL WhatsApp is a fast, modest and unfailing communication apparatus which will deliver rapid answers to customers query, repeatedly asked questions and announce customers to the various options such as complaints registration and also order new products or services.




Furthermore customers can get info about all kinds of packages and promotions, along with receiving their billing info and much more. This service will be round the clock enablement for the consumers and will help bridge the communication gap or to be waiting in queue,

 On the launch of service, Moqeem ul Haque, Chief Commercial Officer & Group Corporate Strategy Officer, said Regardless of COVID-19 we have improved to fluctuating business environment and have taken positive processes to provide accessibility to our customers. As one of our core values is We Put Customer First. We are always reconnoitering new possibilities to accept newest technology that will help in digitalization. The effective launch of our WhatsApp service will deliver all-in-one amenities to our customers and allow them to get timely response on their enquiries and complaints, thus guaranteeing in boosted customer experience concern with PTCL.

 

Customers will have an extra modernized understanding as this service will provide instant replies to their queries and they can involve themselves at their own expediency without the need to call on PTCL helpline. PTCL being a national transferor accomplishment to provide a hassle-free digital régime to its customers across Pakistan.